What tasks can Virtalent NOT help my client with?
At Virtalent, we naturally feel it's sensible to avoid helping clients with anything that requires the help of a highly-specialised professional, or anything that doesn't sit well with the sustainable, sensible approach we take to working with clients.
What tools can my client use to document processes?
Google Docs is a great tool for simple processes to share directly with your client, as is Process Street. You could also document processed via video using the likes of CloudApp.
How do expenses work at Virtalent?
Though we encourage clients to manage any costs or bills themselves, we do also offer the facility for you to log small expenses.
How should my client create a more defined role for me?
To help your client leverage your time as effectively as possible, we recommend working together to build out a clearly defined, ongoing long-term role for you. This adds more value, saves them time and, importantly, contributes to a sustainable, productive working relationship.!
Can I share my personal email address or contact details with a client?
It's very important that you only ever contact your client using your Virtalent email address, never your personal one.