Most popular
What are Virtalent's contact details?
You can find our address in your Virtalent email signature, dial 0330 120 0477 or email [email protected].
How do I make outbound calls for my client? What are the 'rules' here?
We believe it's helpful for you to be happy making a reasonable, but limited, amount of calls from your mobile, as part of your day-to-day work in supporting a client, providing that your phone contract has sufficient inclusive minutes. Please read on for our suggestions for international calls and what areas to approach with caution.
Should I handle incoming calls on behalf of a client's business?
We recommend using a call answering service that you both have access to, or a joint voicemail service.
Do you have any recommendations for sending greetings cards and gifts?
Click on the FAQ to see our current list of recommendations - everything from handwritten cards to chocolates!
What legal information and support is available through AssistYou?
AssistYou is provided by leading IAP provider, Health Assured. Health Assured provides you with a 24/7 confidential helpline, portal and My Healthy Advantage app.
What data security measures must I follow?
At Virtalent, we promise our clients that the work carried out for them is 100% confidential and 100% secure. This means that we have a few sensible rules in place to make sure this happens.
Can you recommend any good bars or restaurants in London?
We've gathered this list of recommendations from your messages to us. Have a new suggestion? Please let us know!
How do I access the services offered as part of AssistYou?
AssistYou is Virtalent’s Individual Assistance Programme (IAP), delivered in absolute confidence by Health Assured.
How will I hear about new client opportunities?
New client briefs will always be posted into the #Opportunities channel on Slack.
