What is AssistYou?
AssistYou is Virtalent’s Individual Assistance Programme (IAP), a service we have invested in to support your health and wellbeing.
How can I store and share files with my clients?
We recommend making use of a cloud storage account specified by your client, or the portal.
How do I arrange holiday cover?
As soon as you know when you plan to be away, please let us know so we can put holiday cover in place for your client.
What tasks CAN Virtalent help my client with?
If your client is asking you to take something on that you don't have the experience or confidence to consider, please contact your Client Success Manager.
How do I report IT issues? [Portal, email, etc.]
Your Client Success Manager is on hand to support you with any IT issues, including with the portal, so please contact your CSM in the first instance.
How should I share a to-do list and stay organised with my client?
We recommend deciding on a to-do list app together, for you both to use when collaborating on tasks and projects.
Can I share my CV with my client?
There's no need! Your client already has access to your Virtalent profile, inside the Task Portal. Please speak to Virtalent if they need more information than the profile contains.